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At Luxury Smile Holiday LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you book a stay with us or use our website and services. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect two types of information from our users: Personal Information and Non-Personal Information.

• Personal Information: When you make a reservation, we may collect personal details, including but not limited to:
  • Name
  • Contact information (email address, phone number)
  • Billing information (credit card details)
  • Special requests (e.g., room preferences, dietary restrictions)
  • Travel dates and booking details
• Non-Personal Information: We may also collect non-personal information such as:
  • IP address
  • Browser type
  • Device information
  • Website usage data (e.g., pages visited, time spent on site)
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2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and confirm your hotel booking.
• To communicate with you regarding your reservation, special offers, or promotions.
• To improve our website and services.
• To personalize your experience and provide tailored recommendations.
• To process payments and handle billing issues.
• To comply with legal obligations and resolve disputes.
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3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information, including encryption technology, secure servers, and restricted access to sensitive data. We also adhere to industry standards for protecting credit card and payment data.

However, please note that no data transmission or storage system is completely secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:

• Third-party service providers: We may share your information with trusted third parties who assist in operating our business, such as payment processors, booking engines, marketing services, or IT support. These third parties are required to maintain the confidentiality of your data and use it only for the purposes for which it was provided.

• Legal requirements: We may disclose your personal information if required by law or in response to a valid legal request, such as a subpoena or government investigation.

• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your personal data may be transferred as part of that transaction.

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5. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and other tracking technologies to enhance your user experience. Cookies are small text files stored on your device that help us remember your preferences, analyze website traffic, and improve functionality. You can disable cookies in your browser settings, but this may affect your ability to use certain features of our site.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request corrections or updates to your personal data.
• Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
• Opt-out: You may choose to opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

If you wish to exercise any of these rights or have concerns about how we handle your personal information, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites, including travel partners or other services we may recommend. Please note that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated policy on our website with a revised "Effective Date." We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data protection rights, please contact us at:

Luxury Smile Holiday LLC
Email: booking@luxurysmileholiday.com
Phone: +44 7886 034168